Definition of the Mandate
In order to thoroughly understand the organization and the details surrounding the position(s) to be filled, we meet with the persons in charge within the company before we decide to accept any mandate.

Position description
A detailed description of each position outlining specific duties as well as required skills is carefully prepared to assist in the progress of our research.

Introduction of the candidate and interviews with the client
Our best qualified candidates are introduced to the client following an evaluation process which is based on a battery of tests and interviews.

Guarantee Policy
A replacement guarantee can be included in the agreement. The position, the status of the employee (permanent or contract) and the duration of the assignment, are all factors which enter into the equation, as well as the fees, and the exclusivity clause of the mandate.

Ethical Code
In the course of our research for candidates, we will not approach companies where we have previously placed employees. We will only introduce candidates we have met and evaluated in extent.

Contract or Temporary Employee
With your approval, ProAction HR can manage the salary and benefits. ProAction HR agrees to be responsible for the first 6 months of the assignment when an employee’s status shifts from temporary to permanent.